Head Of Operations

Head Of Operations

Effective Business Solutions, Pakistan

Bachelors Degree with preference to higher education levels.

Job Summary :

Head of Operations will be responsible for managing and coordinating the activities of various operations areas in support of the Bank’s strategies, objectives and policies in order to improve operational procedures and provide needed services to bank’s customers. Supervising Branch Banking Operations and capacity building of operations staff, developing and promoting a culture of compliance, service quality, performance, and continuous improvement. Strengthening systems & controls of branches and ensuring business continuity management practices. Promoting innovation & supporting and implementing technology solutions for enhancing operational productivity and efficiency.

Job Specification

Minimum Qualification :

Bachelor’s degree / Commerce Graduate with preference to higher education levels.

Experience :

Minimum 10 years of experience in branch banking / banking Operations preferably having a composition of Microfinance and commercial banking with at least 3 years at a senior supervisory / managerial role.

• Strong working knowledge of banking laws & practices and banking products & services.
• Overall market and competitor knowledge; strong knowledge of Microfinance market niche & products.
• Knowledge of SBP policies and related prudential regulations and other statutory laws & rules.
• Ability to identify non-compliance and put in place mechanisms to assure compliance.

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