Customer Service Representative

Overview

Top Dog Leads is a leading marketing firm known for generating high-quality (HQ) leads across various industries. We employ multiple channels such as telemarketing, email marketing, SMS marketing, and Facebook ads to generate leads. Our leads are fully compliant with TCPA regulations, ensuring quality and reliability. Role Description

This is a full-time on-site role for a Customer Service Representative located in Rawalpindi. The Customer Service Representative will handle day-to-day tasks such as addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The role includes managing customer support through various communication channels and maintaining a high level of customer experience. Qualifications

Customer Service, Customer Support, and Customer Satisfaction skills Experience in delivering excellent Customer Experience and engaging as Customer Service Representatives Strong verbal and written communication abilities Ability to work effectively in a team-oriented environment Problem-solving skills and attention to detail Previous experience in customer service roles is preferred High school diploma or equivalent; a degree is a plus Details

Seniority level : Entry level Employment type : Full-time Industries : Advertising Services Location : Rawalpindi, Punjab, Pakistan

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