Customer Service Representative

As a Customer Service Representative at Pulse Logic, you will play a pivotal role in ensuring our customers receive the best possible service. Your responsibilities will include : Customer Interaction :

Engage with customers via phone, email, or chat to address inquiries, provide information, and resolve issues. Product Knowledge :

Develop a deep understanding of our products or services to effectively assist customers and answer their questions. Problem Solving :

Identify and resolve customer concerns and issues promptly and professionally, ensuring their satisfaction. Sales and Upselling :

Promote additional products or services to customers, maximizing opportunities to generate commissions. Team Collaboration :

Collaborate with team members and other departments to ensure a seamless customer experience. Continuous Improvement :

Stay updated on product knowledge, company policies, and industry trends to provide the best support possible. Shift Rotation :

Participate in a shift rotation schedule to ensure coverage during various hours. Working at Pulse Logic comes with a range of benefits to support your personal and professional growth : Competitive Compensation :

Enjoy a competitive basic salary along with commission opportunities, rewarding your dedication and performance. Comprehensive Training :

We provide thorough training to equip you with the knowledge and skills needed to excel in your role. Career Advancement :

Pulse Logic believes in promoting from within, offering ample opportunities for career growth and development. Positive Work Environment :

Join a friendly and supportive team that values collaboration, innovation, and a healthy work-life balance. How to Apply : If you are enthusiastic about delivering outstanding customer service and want to be part of a growing company, we invite you to apply. Send your resume and cover letter detailing your relevant experience. Join Pulse Logic and embark on a rewarding career where your dedication and passion for customer service are recognized and rewarded. We look forward to welcoming you to our team! Job Specification

Minimum 1 year of experience as a Customer Service Representative. Information Technology and Services - Islamabad, Pakistan #J-18808-Ljbffr