Customer Service Representative

This is a full-time, on-site Customer Service Representative role. The individual will be responsible for managing a high volume of outbound calls, answering customer questions, providing insights and directions, and assisting with purchasing. The successful candidate must be able to memorize scripts and adapt quickly to changes in customer needs. Job Specification

Qualifications Customer service representatives skills, including the ability to handle a high volume of calls Experience in customer support, customer satisfaction, and customer experience Excellent communication and interpersonal skills, as well as good listening skills The ability to memorize scripts and adapt quickly to changes in customer needs Bachelor's degree in Business Administration, Sales, Marketing, Communication or related field is a plus Fluent in written and spoken English and Urdu Previous experience working in a call center or customer service role is preferred Telecommunications - Rawalpindi, Pakistan

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