Customer Service Representative

About TalentPop App

TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.

Perks & Benefits

Annual performance-based increases

Paid time off

Health and dental insurance or a monthly health stipend

Holiday bonuses

Permanent work-from-home setup

Opportunities for career advancement as we continue to grow

Responsibilities

Address Customer Inquiries : Handle customer inquiries through email, phone, live chat, and / or social media.

Assist Customers : Support customers with orders, shipping, product details, and returns.

Quality-Based Responses : Provide thoughtful, high-quality responses that reflect our service standards.

Requirements

Proficiency in English (both written and verbal)

At least 1 year of online / remote customer service experience

Experience with tools like Gorgias, Zendesk, or Shopify is a plus

Excellent problem-solving and communication skills

Adaptable and solutions-oriented mindset

Technical Requirements

Personally owned PC or laptop with an i5 processor or equivalent

Minimum of 15 Mbps for both upload and download internet speed

When applying, use application code :

CS

Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!

Overview

Seniority level : Entry level

Employment type : Full-time

Job function : Other

Industries : IT Services and IT Consulting

#J-18808-Ljbffr