Customer Service Representative

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Company Description Kallstar LLC is a full-service marketing company specializing in Social Media, Pay Per Call, and lead generation strategies. Our services help sales organizations acquire clients profitably, ensuring a solid return on investment. We focus on industries such as

Auto Insurance, Health Insurance, Home Insurance, Truck Dispatching, Final Expense and Solar Energy.

Kallstar is dedicated to enhancing our clients\' profitability and success through effective and innovative marketing solutions.

Role Description This is a full-time on-site role for a Customer Service Representative, located in Rawalpindi. The Customer Service Representative will handle day-to-day tasks such as assisting customers, providing support, ensuring customer satisfaction, and enhancing overall customer experience. The role involves interacting with customers to resolve any inquiries or issues they may have, maintaining high levels of customer service, and contributing to a positive and efficient working environment.

Responsibilities

Assist customers, provide support, and ensure customer satisfaction

Interact with customers to resolve inquiries or issues

Maintain high levels of customer service and contribute to a positive and efficient working environment

Qualifications

Customer Service, Customer Support, and Customer Experience skills

Proven experience as a Customer Service Representative

Strong communication and interpersonal skills

Ability to handle multiple tasks and manage time effectively

Problem-solving skills and attention to detail

Experience in relevant industries such as auto insurance, health insurance, home insurance, and solar energy is a plus

High school diploma or equivalent; a bachelor\'s degree would be beneficial

Proficiency with customer service software and tools is a plus

Seniority level

Entry level

Employment type

Full-time

Industries

Advertising Services

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