Call Center Agent

We are currently seeking a highly qualified individual to fill the position of Call Center Agent within our esteemed customer service team. Keep in mind that this is a home based position so the candidate must have a self-motivated work ethic. The ideal candidate should possess a high level of fluency in the English language and possess a proven track record in effectively managing customer inquiries and achieving targets

The primary responsibilities of the Customer Support Representative will encompass : - Conduct outbound calls to targeted businesses in the United States to present our services. - Introduce and explain our services to prospects. - Effectively communicate the benefits and features of our services to potential clients. - Schedule appointments with interested and qualified leads. - Maintain accurate and up-to-date records of all communications in a Google spreadsheet.

Job Specification

Requirements : - At least 6-8 months of experience in cold calling. - Excellent verbal communication skills with a confident and articulate phone presence. - Ability to build rapport and establish positive relationships with potential clients. - Stable Internet connection - Candidate should have their own WFH equipment, noise-canceling headphones, and a laptop / PC System Outsourcing / Offshoring - Islamabad, Pakistan

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