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Team Lead - Collection
PINCHFORTH HR CONSULTANTSIslamabad, Islamabad Capital Territory, Pakistan5 days ago
Job descriptionProven experience as a Team Lead (preferably in a collection or call center department). Strong leadership and communication skills. Proficiency in MS Excel and report generation. Problem-solving and decision-making skills. Interested candidates can contact us at Mid-Senior level Full-time Accounting / Auditing and Finance Human Resources Services
Overview
HR Business Partner- PinchForth HR Consulting Firm Pvt. Ltd.
Job Title : Team Lead – Collection Department
Job Type : Full-time | Timings : 9 : 00 AM – 6 : 00 PM
Responsibilities
- Supervise and guide the collection team to meet daily, weekly, and monthly targets.
- Monitor agent performance and provide feedback for improvement.
- Prepare and maintain collection reports using MS Excel.
- Resolve escalated customer issues efficiently.
- Ensure compliance with company policies and procedures.
Requirements
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Team Lead • Islamabad, Islamabad Capital Territory, Pakistan
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