Hospitality Manager

Job Description :

Marcopolo Resorts, a premier hospitality destination in the northern area, is seeking a skilled Hospitality Manager with a focus on providing exceptional service.

Responsibilities

• Oversee daily operations, ensuring high standards of service and guest satisfaction.
• Manage staff and coordinate training programs to enhance team performance.
• Develop and implement effective hospitality policies and procedures.
• Handle guest inquiries, feedback, and complaints with professionalism.
• Monitor financial performance and assist in budgeting and forecasting.
• Collaborate with marketing teams to promote our services and special offers.

Job Specification

Job Rewards and Benefits

Medical, Provident Fund

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