Showroom Manager (S3 Grade)

MBA (Marketing) with 2 years of experience, or graduation with 5 years of experience.

The role involves managing all showroom operations related to sales, recovery, service, spare parts, finance, and automobile bookings.

REGULAR DUTIES / RESPONSIBILITIES

• Maintain showroom standards as per 5S principles daily.
• Monitor daily activities of Sales Executives.
• Assign and monitor daily sales and recovery targets for sales staff.
• Check Hire Purchase files daily according to SOP and approve motorcycle deliveries after verification.
• Ensure collection receipts from outside sales are submitted to the showroom accountant as per SOP.
• Supervise showroom accountant activities to ensure timely deposit of collections.
• Oversee service and parts departments and address customer complaints.
• Handle registration of hire purchase motorcycles with the excise department and prepare relevant documents.
• Report showroom activities to the regional office daily.
• Coordinate automobile booking operations and handle related customer complaints in liaison with the regional office.
• Ensure accurate reporting of automobile bookings to the regional office.
• Maintain records of motorcycle sales, after-sales, accounts, and booking data; manage their disposal per SOP.

PERIODIC DUTIES / RESPONSIBILITIES

Job Specification

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