Store Manager

Overview

Ensures satisfactory customer service through timely and effective installations.

Responsibilities

• Implement policies, goals, objectives and procedures for Sales operations.
• Control and monitor all operational activities of sites and projects.
• Upgrading and developing sites procedures and team through learning and development.
• Responsible for verifying daily site schedule.
• Monitor customer complaints and ensure effective resolution while liaison with concerned stake holders.
• Troubleshooting of Sites related issues and developing contingency plans accordingly.
• Effectively manage Sales Operations expenses.
• Responsible for order management i.e. ensuring timely availability of stock at warehouse while coordinating with head office.
• Responsible for warehouse management for effective and timely deliveries and stocks.
• Responsible for the maintenance and security of Showroom, Store and Warehouse.
• Supervise general administration, the housekeeping team, local purchases and store.
• Responsible for processing the bill payment of contractors / vendors.
• Responsible for training contractors and supervisors.

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