Salon Manager

Salary : PKR 35,000 - 50,000 per month (based on experience) Job Summary : We are looking for a dedicated, experienced Female Salon Manager to join our team. The ideal candidate will have a background in administration, preferably with salon management experience, and will be responsible for ensuring the smooth operation of our salon while delivering the highest level of customer service. Key Responsibilities : - Provide exceptional customer service to all clients, ensuring a welcoming and professional environment. - Address client inquiries, complaints, and feedback promptly and effectively to ensure customer satisfaction. - Develop strategies to enhance the client experience and build client loyalty. - Monitor client wait times and ensure clients feel attended to and valued throughout their visit. Staff Management : - Oversee staff schedules, manage hiring, firing, and day-off requests. - Ensure all team members are well-trained, motivated, and performing efficiently. - Conduct regular training sessions to maintain high customer service standards. - Monitor salon floor, ensuring all equipment is in working order. - Address any maintenance needs promptly to keep operations smooth. Software Management : - Handle client billing, manage deals, oversee staff attendance records, and control inventory using the salon's management software. Inventory Control : - Manage incoming add outgoing stock, track inventory levels, and order supplies when needed. Overall Salon Management : - Maintain a clean, organized, and welcoming environment for clients. - Monitor overall salon performance and client satisfaction. Job Specification

Requirements : - Experience : Background in administration, with salon management experience preferred. - Skills : Strong communication, interpersonal, and customer service skills. - Appearance : Must be presentable and wear appropriate attire on the premises.

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