Junior Customer Service Representative

About Clyro

At Clyro, we’re a passionate team of creatives focused on delivering world-class UI / UX solutions for startups and enterprises across the globe. As a fast-growing design agency, we believe in collaboration, innovation, and building lasting client relationships. We’re currently expanding our team and are looking for

Associate Client Support Representatives

who are eager to learn, take ownership, and become an integral part of our growth journey. What You’ll Be Doing

As an Associate Technical CSR at Clyro, you will be the bridge between our clients and internal teams, ensuring smooth project execution and excellent client experiences. Key Responsibilities

Act as the first point of contact for client queries and concerns Coordinate with design and development teams to ensure timely project progress Maintain and update project details using

CRM tools Build strong client relationships by offering consistent communication and timely updates Identify recurring issues and contribute to process improvements Take ownership of the full client communication lifecycle, from initial inquiry to post-project feedback Understand client needs and convert inbound leads into successful sales opportunities What We’re Looking For

We’re not just looking for someone to fill a seat—we’re looking for someone who genuinely wants to grow with us. Must-Haves

Strong communication (verbal & written) and interpersonal skills Basic understanding of client interaction or project coordination A learning mindset and the ability to take initiative Tech-savvy and comfortable working with tools like CRM, task managers, and trackers Detail-oriented and able to handle multiple priorities Nice-to-Haves

Experience with

Everhour ,

ClickUp , or any CRM tool Prior internship or experience in a client-facing or coordination role Interest in UI / UX or design-based industries Bachelor\'s degree (preferably in Business, Management, Communications, or IT-related fields) Why Join Clyro?

Be part of a

growing agency

with a culture of innovation and ownership Continuous

learning & development opportunities Supportive environment that values your

growth and potential A close-knit team where your voice is heard and your work makes an impact Opportunity to grow into a long-term role and become a

valuable asset

to the company Who Should Apply?

If you’re loyal, dependable, eager to learn, and want to work in a creative and fast-paced environment, we’d love to meet you.

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