Customer Service Representatives

Customer Service Representative Responsibilities : Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensuring customer satisfaction and providing professional customer support. Perks and Benefits : Attractive salary package Attractive incentives and bonuses Free lunch and refreshments Medical insurance Job Specification

Customer Service Representative Requirements : Proficiency in English language Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.

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