Customer Service Representative

Fresh graduates with a degree in Business, Communication, or related fields are encouraged to apply HARDMINES COMMUNICATION is a leading Private Limited Company (Pvt. Ltd.) in the telecommunications industry in Rawalpindi, Pakistan. We specialize in providing cutting-edge communication solutions to businesses and individuals. Join our team as a Night Customer Service Representative and be part of our mission to revolutionize telecommunications.

Responsibilities : - Handle customer inquiries and complaints via phone. - Provide accurate information regarding our services and solutions. - Assist customers in troubleshooting issues and escalating when necessary. - Maintain customer records and update information in our systems. - Collaborate with team members to improve service processes. Job Specification

• Excellent communication and interpersonal skills. - Strong problem-solving abilities. - Proficient in using computers and familiar with customer service software. - Ability to work independently and as part of a team. - Willingness to work night shifts. Telecommunications - Rawalpindi, Pakistan

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