Software Application Operations Manager And Specialist

Software Application Operations Manager And Specialist

Silk Road Network Technology Co. Ltd., Pakistan

1. Be responsible for daily operation maintenance of the social applications / short video and team management, can accurately identify and understand the user requirements, timely solve the problem of users;

2. Perfect operation system, carries on the overall planning about the business of short video / social applications to do fulfillment, responsible for the result of the operation;

3. Established operation specification, daily management, in a timely manner deal with breaking and hot event / news, including event planning, data analysis, user’s analysis;

4. Combined with the operation and data analysis results to adjust operation strategy, can accurately grasp the project objectives and timeline to smooth implementation of the project;

5. Coordinate project with product team and technical team, provide product improvement strategy;

Job Specification

Operations Specialist :

1. Daily collecting user feedback and advice to assist the product department to promote product optimization, to achieve the user viscosity, activity and retention indicator;

2. Responsible for VIP users’ daily operation work can accurately identify and understand the user needs and clearly express;

3. Through the analysis of user behavior targeted planning operation plan, promotion activity;

4. Analyze and research of different types of user groups, further study of user behavior, and output the related research report;

5. Assist in developing the user operation strategy, targeted planning user activation, recall, conversion rate and is responsible for implementation;

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