Customer Services Specialist

Overview

We are looking for some incredible people who can help us bring a change in the world of CX with their wit and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude. This role requires you to be a keyboard whizz with intellect – the one who instantly comes up with solutions to deliver an outstanding customer experience.

Qualifications

• O Levels / Matriculation or above
• Excellent Written and Verbal English communication
• Must have at least 40 WPM
• Proficiency with MS Office (Particularly MS Excel and MS Word)

Perks of being an ibexian :

The salary for this position will be up to Rs. 90,000 / month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.

Responsibilities

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