Pakistan Technical Service Engineer (Solar Inverter)

Overview

We are seeking a skilled Technical Service Engineer specializing in Solar Inverters to join our team in Pakistan. The ideal candidate will be responsible for delivering exceptional technical support to customers, ensuring timely resolution of after-sales inquiries and technical challenges. This role involves both remote assistance and on-site visits to troubleshoot and resolve complex issues, thereby maintaining high levels of customer satisfaction and product performance.

Key Responsibilities

• Provide prompt and effective technical support to customers regarding solar inverter products.
• Address and resolve after-sales technical inquiries efficiently to minimize downtime.
• Conduct on-site visits when necessary to diagnose and solve complex technical problems.
• Collaborate with internal teams to escalate and resolve issues that require advanced technical expertise.
• Maintain detailed records of customer interactions, technical issues, and resolutions to support continuous improvement.
• Assist in training customers and internal staff on product features, troubleshooting techniques, and maintenance best practices.
• Stay updated with the latest product developments and industry trends to provide informed support.

Required Qualifications

Preferred Qualifications and Benefits

This position offers a unique opportunity to contribute to the growing solar energy sector in Pakistan by ensuring that customers receive the highest level of technical service and support. If you are passionate about renewable energy and possess strong technical skills, this role will allow you to make a significant impact.

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