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Customer Service & Office Administrative Assistant

Customer Service & Office Administrative Assistant

ScalesourceIslamabad, Islamabad Capital Territory, PK
3 days ago
Job type
  • Quick Apply
Job description

Customer Service & Office Administrative Assistant

Location : Remote  (Outside US)

Hours : Full‑time, US time zone

Salary : $1,200 USD  per month

What You’ll Do

  • Handle inbound / outbound calls, email, and SMS via RingCentral; log clean notes in the CRM.
  • Pre‑qualify leads, schedule estimates / installs, and send confirmations / reminders.
  • Support sales : prepare / follow up on estimates; coordinate with operations and vendors.
  • Run light AR / AP in QuickBooks Online : invoices, payments, weekly basic reconciliations.
  • Permits : submit, track, close; keep tidy digital records.
  • Update orders / contracts
  • Produce simple status and metric reports; keep files up to date in Google / Microsoft.

Must‑Haves

  • 2+ years in Customer Service / Office Admin / AR‑AP.
  • Hands‑on QuickBooks Online (invoices, payments, reconciliation).
  • RingCentral / VoIP : queues, transfers, VM, SMS.
  • Disciplined CRM usage (JobNimbus / HubSpot or similar) : clean data, notes & follow‑ups.
  • English B2+ (spoken / written). Spanish fluent / advanced.
  • Full‑time availability in US business hours.
  • Professional remote setup : ≥ 50 Mbps internet, modern PC, (ideally) dual monitors, quality headset.
  • Nice to Have

  • Permit workflows
  • Inventory experience
  • Background in construction, home services, or franchises.
  • Intermediate Google Sheets / Excel.
  • Why Join

  • Stable, long‑term role in a growing franchise network.
  • Training on systems and processes; real impact on customer experience.
  • Collaborative, service‑driven culture. Competitive compensation.
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    Office Assistant • Islamabad, Islamabad Capital Territory, PK

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