Head of Prepaid Segment & Micro Lending - Islamabad

Overview Description :

Grade Level :

L4

Location : Islamabad

Last Date to Apply : September 10, 2025

The Head of Prepaid Segment & Micro Lending will oversee the strategic and operational management of Jazz’s consumer prepaid business, including the micro-lending portfolio. This role is primarily accountable for driving revenue growth, expanding the subscriber base, and managing the Jazz Advance portfolio alongside emerging Buy Now Pay Later (BNPL) bundles.

The incumbent will possess a comprehensive understanding of the customer lifecycle—acquisition, retention, and loyalty—and will play a pivotal role in shaping the pricing, product, and distribution strategy. An appreciation of the critical role of brand and communications in establishing sustainable competitive advantage is essential.

Reporting directly to the Head of Consumer Growth, this position will lead a team of five, with the expectation of adapting team structures in alignment with agile methodologies.

Key Responsibilities

Drive revenue and subscriber growth while ensuring delivery against defined targets for the prepaid segment.

Oversee end-to-end product management for the prepaid portfolio.

Manage customer lifecycle journeys across all prepaid sub-segments—including core data users, voice-centric customers, high-ARPU 4G prospects, price-sensitive segments, and value-driven opportunity pools.

Develop and maintain a comprehensive business plan that integrates internal objectives with competitive market insights.

Collaborate effectively with cross-functional stakeholders such as Finance, Product Development, Distribution, Brand, and Analytics to ensure business success.

Lead the Jazz Advance portfolio and spearhead growth in the newly launched BNPL initiatives.

Leverage digital ecosystem insights to execute innovative initiatives that accelerate prepaid business growth.

Build, mentor, and expand a high-performing team by ensuring skill development and succession planning.

Note : At Jazz, we are an equal opportunity employer. We value diversity, celebrate inclusion, and are committed to fostering an environment where every employee can thrive.

Requirements

7–10 years of experience in telecom segments, pricing, or related functions.

At least 3 years of proven leadership experience in managing teams.

Expertise in customer segmentation, product management, revenue optimization, and analytical decision-making.

A Master’s degree in Business Management, Economics, or Finance.

Outstanding analytical abilities, proficiency in business storytelling, and strong stakeholder management skills.

Benefits Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70+ million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.

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