Jobs in Islamabad capital territory 44000, is, pk

Last updated: 4 days ago

Customer Service Advisor (B2 / C1 German language) - relocation to Riga, Latvia

Terry SootIslamabad

Educational / Professional Qualifications : .Near native (interpreted as CEFR level C1) or native German language and at least intermediate English skills (B1+) in writing and speaking to understand ...Show moreLast updated: 30+ days ago

IT Officer

DevsincIslamabad

Monitor network traffic and flow using PFsense and Untangle for optimal performance.Implement security measures to ensure the integrity of network operations. Manage IT and computer systems for seam...Show moreLast updated: 30+ days ago

Web Scraping and Lead Optimization Specialist

WellnessLivingGulberg Green, Islamabad, Gulberg Green, Islamabad, Pakistan

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Technical Lead Generation Manager .Plot no : 4, Road GLC-04, Business Park, IBECHS (Zone-IV), Gulberg Green, Islamabad .At WellnessLiving, we empower thousands of health and wellness ...Show moreLast updated: 30+ days ago

Junior HR Admin

TalentPop AppPK

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Join our team as a Junior HR Admin and become an integral part of our HR department!.You'll provide essential administrative support, ensuring our HR processes run smoothly and efficiently.If you'r...Show moreLast updated: 27 days ago

Business Development Executive

IKONICIslamabad Capital Territory 44000, IS, pk

Business Development Executive.Ikonic, Plot # 176, Korang Road, near Rahat Bakers, I-10 / 3, Islamabad Capital Territory 44000. IKONIC is a US based IT company, headquartered in Miami, Florida.It is a...Show moreLast updated: 30+ days ago

DIVISIONAL MANAGER

Smollan PakistanIslamabad

Ensure delivery of strategic and operational objectives through effective management of the Division.Effective development of tactical plans for the division in line with customer, client and Group...Show moreLast updated: 30+ days ago

Assistant Manager Reporting & Control

TelenorIslamabad

Full-time

Last date to apply : 27th September 2024.Telenor Shared Services Pakistan.Position Title : Assistant Manager Reporting & Control. Reporting to : Director Record-to-Report.Division : Telenor shared servic...Show moreLast updated: 30+ days ago

Pro Consul, Grade- AO, Islamabad

Foreign, Commonwealth & Development OfficeIslamabad

The British Government is an inclusive and diversity-friendly employer.We value difference, promote equality and challenge discrimination, enhancing our organisational capability.We welcome and enc...Show moreLast updated: 30+ days ago

Vyro’s Talent Network – Shape the Future of AI

VyroPK

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Join Us at Vyro : Shaping the Future of AI and Innovation!.At Vyro, we are continuously searching for extraordinary talent capable of pushing the boundaries of AI, creativity, and technology.If you ...Show moreLast updated: 30+ days ago

Data Analyst

AlGooruPakistan Town, Punjab, PK

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Join AlGooru as our next Data Analyst! 🌟.AlGooru is the leading private tutoring platform in Saudi.We're the first licensed by the National E-Learning Center (NELC), and we're renowned for providi...Show moreLast updated: 9 days ago

Design Consultant (Kitchens, Doors & Wardrobes)

Interwood MobelDHA, Rawalpindi, PK

Full-time

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Interwood Mobel is searching for a passionate and skilled.Design Consultant KDW (Kitchens, Doors, and Wardrobes).In this role, you will be responsible for providing expert design guidance and innov...Show moreLast updated: 30+ days ago

Junior Construction Estimator

VASL, IncIslamabad Gpo, IS, pk

Full-Time, On-site (Plaza ONE, G.T road near DHA Phase 2, Gate 1, Islamabad).PM - 11 PM (Pakistan Standard Time).Blue beam, Plan swift, CAD, Estimations, Fluency in ENGLISH is a MUST.The ideal cand...Show moreLast updated: 9 days ago

Senior .NET Developer

RemotebasePK

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Remotebase is more than just a job search platform - we're building a remote work community where you can thrive and succeed. We connect top tech talent with top clients and make it easy for you to ...Show moreLast updated: 30+ days ago

Manager Billing & Collection - Deodar

PMCL-JAZZIslamabad, Islamabad, PK

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Show moreLast updated: 4 days ago

Promoted

Business Development Manager (Farsi)

David Kennedy RecruitmentIslamabad, Islamabad Capital Territory, Pakistan

David Kennedy Recruitment is working with an award-winning multi-licensed, broker who offers online CFD trading on FX, crypto, oil, metals, shares, and indices and seeking to onboard a Farsi speak...Show moreLast updated: 30+ days ago

Actor and Model jobs at Media Industry

Jobz.pkIslamabad

Full-time

Actor And Model Jobs At Media Industry.Apply Online : Online Applicants : Be among the first 25 applicants Date Posted / Updated : 14 September, 2023 Category / Sector : Newspaper : Education : | Vacancy...Show moreLast updated: 30+ days ago

Community resource persons

Jobs77Islamabad

Full-time

City : Islamabad Date posted : 30+ days ago Salary : Contact Employer Job type : Full-time Date posted : 2023-06-21 Expiration time : 2023-08-20 Community Resource Persons-CRPs (Civil Society Human and I...Show moreLast updated: 30+ days ago

Technical Project Manager

Creative ChaosIslamabad, US

Full-time

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A Technical Project Manager is responsible for providing project planning and management for established initiatives within a company. They ensure that projects are completed to specification, withi...Show moreLast updated: 30+ days ago

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Customer Service Advisor (B2 / C1 German language) - relocation to Riga, Latvia

Terry SootIslamabad

30+ days ago

Job description

Educational / Professional Qualifications :

Near native (interpreted as CEFR level C1) or native German language and at least intermediate English skills (B1+) in writing and speaking to understand documentation and log accurately in the client systems.
Previous experience in an outsourced customer service environment is of advantage.

Work Experience / Responsibilities :

Handle phone calls with customer queries and provide resolution to end users.

Record case resolutions in the contact center tool based on client communication via phone, email, chat etc.

Ensure that cases are resolved within case life cycle, as per individual balanced scorecard.

Escalate priority issues per client specifications to the immediate lead as applicable.

Work independently and within a team.

Communicate well with internal and external contacts.

Provide exemplary customer satisfaction.

Meet quality standards on all handled contacts.

Complete hours of staffed time on all rostered days.

Handle contacts while maintaining the targets defined for the project : response time, handle time and resolution rate aligned with Project KRAs.

Any additional ad hoc tasks that may contribute to a better service to the client or improvement to the KPI.

Attend trainings as required.

Preferred Competencies :

Possesses an advanced understanding of using computers and is effectively able to multi-task across systems and applications.

Optimistic, friendly, positive, and self-motivated personality.

Ability to work in team.

Service oriented profile and with a focus on problem solving.

Ability to work shift hours / part time (to the extent legally possible), adapting fast on change of prioritization.

For agents handling written customer contact : Excellent written communication skills in the relevant market language and a typing speed of minimum 50 words per minute.

Minimum age of 18 years old.