IT Officer

Job Description

• Monitor network traffic and flow using PFsense and Untangle for optimal performance.
• Implement security measures to ensure the integrity of network operations.
• Manage IT and computer systems for seamless functionality.
• Configure and maintain access points (AP) and routers.
• Oversee the installation of networks, servers, and switches.
• Provide ongoing technical assistance for all IT-related issues.
• Work on Firewalls (PFsense), Mail Servers, DNS, DHCP, and Terminal.
• Establish firewalls to secure the office network from suspicious and unwanted access.
• Implement measures to block torrent sites and bandwidth-consuming platforms (YouTube, Netflix, Facebook).
• Conduct system hardening on support team laptops, including monitoring software installation and USB port blocking.
• Utilize AnyDesk for remote technical support, resolving issues efficiently.
• Set up VPN connections for SIP servers, providing remote calling access for employees working offsite.
• Assist the admin department in procuring cost-effective IT solutions within budget constraints.
• Demonstrate knowledge of IT equipment and market rates.
• Independently deploy SIP server for calling, benefiting both customers and the customer support team.
• Establish VPN connections for the SIP server, enabling remote calling access for employees working from various locations.
• Upgrade network router layout to accommodate more devices on a single WiFi network without disconnections.
• Address queries from developers regarding technical issues and provide guidance and feedback.

Education :

M ust have Bachelor’s Degree in IT or CS or any relevant domain.

Work Experience :   1 year of relevant work experience is a must.

Skills :

Must Have :