Information Technology (IT) Specialist

Role Overview GLOBAL PACIFIC SUPPORT is on the lookout for a dynamic IT Specialist responsible for managing, maintaining, and supporting the company’s computer systems, networks, and software applications. This role ensures that all technology operations run smoothly, efficiently, and securely. The IT Specialist will handle troubleshooting, system updates, data backups, and provide technical support to employees. They will also assist in implementing new technologies, improving system performance, and maintaining cybersecurity measures to protect company data. Join us in making a significant impact in the digital landscape and help increase our reach and success!

Responsibilities

Manage, maintain, and support the company’s computer systems, networks, and software applications.

Troubleshoot and resolve technical issues faced by employees.

Perform system updates, data backups, and ensure data integrity.

Provide technical support and guidance to staff.

Assist in implementing new technologies and improving system performance.

Maintain cybersecurity measures to protect company data.

Work Environment

100% remote job working from the comforts of your home

Non-toxic environment

Growth potential

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or a related field

Proven experience as an IT Specialist, IT Support, or similar technical role

Strong knowledge of computer systems, networks, and operating systems (Windows, macOS, Linux)

Familiarity with network security practices, firewalls, and antivirus programs

Experience with hardware setup, maintenance, and troubleshooting

Knowledge of cloud platforms (e.g., Google Workspace, Microsoft 365, AWS, Azure)

Ability to diagnose and resolve technical issues efficiently

Excellent problem-solving and analytical skills

Strong communication and teamwork abilities

Attention to detail and ability to prioritize multiple tasks

Willingness to stay updated on emerging technologies and IT best practices

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