Sales And Booking Manager

Job Description :

Handle Inbound Calls – Assist UK-based customers with airline ticket inquiries and bookings.

Provide Excellent Customer Support – Resolve queries about flight schedules, fares, and airline policies.

Process Payments & Bookings – Guide customers through the ticketing and payment process.

Ensure High Customer Satisfaction – Deliver professional service with strong communication.

Follow Call Center Guidelines – Maintain a positive, professional attitude in all interactions.

Job Specification :

Fluent English Communication – Strong verbal & written skills

Customer Handling Skills – Ability to manage customer inquiries professionally

Active Listening & Problem-Solving – Understand and resolve client concerns

Sales & Persuasion Ability – Explain travel options persuasively to clients

Computer Literacy – Email handling and MS Office

Multitasking – Ability to manage multiple clients at the same time

Teamwork & Collaboration – Work effectively within a team setup

Job Rewards and Benefits :

Accommodation, Communication, Health Insurance, Incentive Bonus, Leaves

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