Sales And Booking Manager

Job Description : Handle Inbound Calls – Assist UK-based customers with airline ticket inquiries and bookings. Provide Excellent Customer Support – Resolve queries about flight schedules, fares, and airline policies. Process Payments & Bookings – Guide customers through the ticketing and payment process. Ensure High Customer Satisfaction – Deliver professional service with strong communication. Follow Call Center Guidelines – Maintain a positive, professional attitude in all interactions. Job Specification : Fluent English Communication – Strong verbal & written skills Customer Handling Skills – Ability to manage customer inquiries professionally Active Listening & Problem-Solving – Understand and resolve client concerns Sales & Persuasion Ability – Explain travel options persuasively to clients Computer Literacy – Email handling and MS Office Multitasking – Ability to manage multiple clients at the same time Teamwork & Collaboration – Work effectively within a team setup Job Rewards and Benefits : Accommodation, Communication, Health Insurance, Incentive Bonus, Leaves

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