Job Description : We are hiring a skilled Chat Support Representative to join our team for night shift operations. In this role, you will provide support to customers via chat, assist with inquiries, and maintain a high standard of service. The ideal candidate is proficient in English, with good typing skills and a focus on customer satisfaction. Responsibilities :
Engage with customers through live chat, providing prompt and accurate responses Assist customers with product information, troubleshooting, and issue resolution Maintain professionalism and empathy to ensure a positive customer experience Meet daily performance targets and maintain punctuality for optimal support coverage Accurately document interactions and follow-up requirements as needed Requirements :
Education : Intermediate or equivalent Skills : English proficiency with a minimum typing speed of 35 WPM Shift : Night shift, 6 PM to 6 AM Compensation :
Salary : 45,000 PKR basic, with an additional 5,000 PKR punctuality bonus Incentives : Daily performance-based incentives on meeting targets If you're ready for a rewarding role with growth potential, we invite you to apply and become part of our dedicated support team! Consumer Services - Rawalpindi, Pakistan
#J-18808-Ljbffr
Required • Islamabad, Pakistan