Operations Manager
VR HiringKarachi Division, Sindh, Pakistan30+ days ago
Job descriptionManage and control all the aspects of store operations to promote cost effectiveness and profitability. Hire, direct, coach, support and delegate the sales team, monitoring their performance to achieve store targets. Motivate the team and develop their potential and develop succession plans for the store. Identify training needs for store staff to ensure relevant / value added training needs are delivered with support of operation and HR. Communicate effectively with the team, passing on all relevant information at the right time. Develop and manage compensation plan for the sales team. Develop annual and quarterly strategies for the store to meet sales targets, develop the team and increase business. Ensure stores are merchandised commercially and visually to company standards in direction for profit maximization. Ensure accurate and timely reconciliation of cash, floats and petty cash. Analyze stock management information available to ensure sales opportunities are maximized by using effective stock management practices. Ensure stock levels in store are maintained through monitoring stock and liaising with store planner for optimal replenishment. Manage day to day retail operations of the company. Ensure close coordination with dealers and maximize the dealership sales. Ensure utmost customer service, and cultivate a culture of excellent customer service, leading by example on the sales floor. Deal with customer complaints effectively and promptly.
Job Specification
Skills / Job Requirement :
- Must have passion for brand retailing.
- Graduate with tertiary qualifications in Sales & Marketing.
- Relevant experience in an equivalent position of at least three years.
- Excellent communication, interpersonal skills, selling and team building skills.
- Must be able to furnish two verifiable references.
- A good command over MS Office applications.
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Manager • Karachi Division, Sindh, Pakistan
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