Customer Service Representative (Excellent English & Islamabad based)

We’re Hiring : Patient Happiness Lead (Onsite – Islamabad) Are you warm, organised, and passionate about helping others feel supported — even if you’re just starting your career?

We’re Weightless — a UK‑based digital health clinic helping patients lose weight safely using GLP‑1 medications, nutrition coaching, and long‑term care. We’re expanding our team in Islamabad and looking for a Patient Happiness Lead to join us onsite, full‑time — starting immediately.

What You’ll Do :

Be the first point of contact for patients via phone, email, and chat

Support with prescription refills, delivery coordination, and basic admin

Keep records up to date and assist our UK pharmacy and clinical teams

Make patients feel truly cared for — not just managed

✅ What We’re Looking For :

Fluency in English (spoken and written) — without help from AI

Strong communication skills, empathy, and attention to detail

Based in Islamabad and able to work onsite, full‑time

New graduates are welcome — customer service experience is a plus, but not required

Must be confident using digital tools like email, Google Docs, etc.

What You’ll Get : Competitive salary

Immediate start with full onboarding

Growth opportunities into patient success, operations, or UK support

Modern office environment and a supportive international team

A role that genuinely makes a difference in people’s lives

Apply now by emailing your CV to

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Let’s build a patient experience that actually feels human.

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