Agricultural Officer Team Lead Bakhabar Kissan

Agricultural Officer Team Lead Bakhabar Kissan Switch Communication, Pakistan

Master in University in the field of Agriculture. Bakhabar Kissan Platform provides services at multiple interfaces i.e. IVR, Helpline, SMS, Application & Website. The candidate deployed for this position will be required to master : Timely, accurate and proactive updation of Agricultural content on all the mentioned interfaces. Raise alarms to management and provide follow-up and rectification of the emerging issues / challenges. Daily, Weekly & Monthly Reporting & Analysis of the entire Bakhabar Kissan (BKK) platform (all the above-mentioned interfaces). Prepare Adhoc reports and presentations with regards to the platform. Standardize information across all channels. Lead a team of agricultural specialists handling :

Farmers’ queries on helpline. Acquiring Mandi & Market Rates and updating on the respective BKK interfaces. Catering to dynamic requirements of farmers and the agricultural BKK stakeholders.

Take appropriate measures to conduct Quality Assurance & ensure Quality Control of the content provided at the interfaces as well as Adhoc & regular reports. Documentation (both regular and legal) covering but not limited to :

Technical Agreements / Contracts with Vendors & Partners. Financial Agreements with Vendors & Partners. Development and processing of MoU’s. Keen follow-up & processing of the above & other needed documentation.

Job Specification

The candidate should be innovative and should be able to add value to BKK service as a whole. Should work proactively across all domains and all allocated & need-based tasks. Should be a team player. Should have strong leadership skills. Should have excellent interpersonal skills. REQUIRED PRESENTATION SKILLS Should be proficient in Urdu & English (Multi-lingual resource will be preferred). Should be able to communicate proficiently while handling a crowd of audience.

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