Customer Service Support Specialist

We are seeking a dedicated and enthusiastic Customer Support Representative to join our team. The ideal candidate will handle inbound calls from various marketing channels, sell tourism packages, and follow up with customers to obtain reviews after their experience.

Key Responsibilities :

• Answer incoming calls from different marketing channels
• Provide information and assistance to customers regarding tourism packages
• Sell tourism packages and achieve sales targets
• Follow up with customers post-experience to gather reviews and feedback
• Maintain accurate records of customer interactions and sales
• Resolve customer complaints and ensure customer satisfaction
• Collaborate with the team to improve customer service and sales processes

What We Offer :

Competitive salary and benefits package

Opportunities for career growth and development

Supportive and collaborative team culture

Job Specification

Requirements :

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