Customer Services Specialist

Overview

As a customer service specialist, you’ll respond to customer inquiries, guide customers through the purchasing process, make product or service recommendations and resolve complaints or technical concerns.

Responsibilities

• Must be happy and confident in addressing customer concerns
• Inspire confidence in our customers
• Manage incoming customer requests and resolve in a timely manner
• Appropriately identify and manage internal resources to drive resolution
• Always have customer satisfaction on top of mind
• Communicate to Management ways to improve the partner experience

Job Specification

Skills & Requirements

Location : Information Technology and Services - Rawalpindi, Pakistan

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