Customer Service Support Specialist

We are seeking a dedicated and enthusiastic Customer Support Representative to join our team. The ideal candidate will handle inbound calls from various marketing channels, sell tourism packages, and follow up with customers to obtain reviews after their experience. Key Responsibilities : Answer incoming calls from different marketing channels Provide information and assistance to customers regarding tourism packages Sell tourism packages and achieve sales targets Follow up with customers post-experience to gather reviews and feedback Maintain accurate records of customer interactions and sales Resolve customer complaints and ensure customer satisfaction Collaborate with the team to improve customer service and sales processes What We Offer : Competitive salary and benefits package Opportunities for career growth and development Supportive and collaborative team culture Job Specification

Requirements : 1–2 years of experience in an inbound campaign Fluent in English with excellent communication skills Proven experience in sales and customer support Strong problem-solving skills and ability to handle customer inquiries efficiently Ability to work in a fast-paced environment High school diploma or equivalent; additional qualifications in customer service or sales are a plus

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