Overview
ERP System Administrator role at Gigalabs (Pvt) Ltd.
Employment Type : Contract Based
Location : Remote, Full Time
Time Zone : 12PM-9PM (04 Hours Overlap)
Project Duration : 6 months with the possibility of extension
Responsibilities
- Provide strategic guidance for ERP systems hosted on prem, in cloud or as SaaS services as required
- Help identify technical problems and propose solutions in line with problem and resolution management processes
- Monitor, analyze and propose performance optimization of the supported infrastructure and systems
- Develop and maintain detailed technical documentation as needed
- Assist the Service Owner and Team Lead in the delivery of Service Delivery Agreements (SDAs) to customers
- Assist with the coordination, preparation, presentation and implementation of proposals and projects linked to the SDAs
- Be a go-to expert for troubleshooting ERP related issues
- Manage, prioritize and take ownership of tasks assigned to ERP team as required
Requirements
Extensive ERP administration experience, including upgrades and patchingProvide operational and deployment support for all ERP services hosted on-premises and cloudDesign, install, configure and support ERP infrastructure componentsPerform environment clones, migrations and deployments to production environmentsAssist in the infrastructure refresh and migration to cloud related projectsPerform capacity management, and monitor, analyze and propose improvements to the ERP servicesAssist, plan, and conduct disaster recovery testsGood scripting skills using Linux shell, Oracle SQL and / or other automation toolsAbility to work under pressure with minimum supervisionCustomer-centric approach to delivery and problem solvingProvide on-call support (either on-site or remotely using VPN connectivity) outside normal working hours as required on a rotational basisExperience with ticketing systems (ServiceNow or similar)Experience with collaboration tools (Confluence, Jira, etc.)Relational Databases (Oracle, Microsoft SQL Server)Experience in integrating with Oracle Cloud products such as Taleo, EPM Planning, Oracle Integration Cloud, etc.Experience with Ansible or related IT automation toolsSeniority level
Not ApplicableEmployment type
Full-timeJob function
Information TechnologyIndustries
Software Development#J-18808-Ljbffr