Country Manager - Payments & Partnerships

Country Manager - Payments & Partnerships Overview :

About Daraz : Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.

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As Country Manager – Payments & Partnerships, you will lead Daraz Pakistan’s payments strategy and ecosystem growth, ensuring a seamless and trusted customer payment experience. This role requires a forward-thinking leader who can drive prepayment adoption, build high-impact partnerships, and foster innovation in payment solutions tailored to the Pakistani market. You will also play a key role in aligning local execution with Daraz and Alibaba’s regional and global strategy.

Key Responsibilities

Payments Strategy & Growth

Design and execute strategies to drive prepayment adoption and grow the share of prepaid transactions across Daraz Pakistan.

Ensure the customer payment journey is frictionless, inclusive, and accessible across all Daraz touchpoints.

Partnerships & Ecosystem Development

Build and strengthen partnerships with banks, telcos, digital wallet providers, fintechs, and regulators to advance Pakistan’s payments ecosystem.

Negotiate and manage strategic partnerships that unlock growth opportunities for Daraz Payments & Financial Services.

Leverage Alibaba Group’s expertise and global best practices to accelerate innovation and adoption.

Payment Innovation & Integration

Champion the adoption of new and emerging payment methods, including digital wallets, QR payments, card schemes, and instant transfers.

Oversee seamless integration of new solutions, ensuring compliance, security, and scalability.

Campaigns & Customer Engagement

Collaborate with marketing teams and partners to launch high-impact campaigns that promote prepaid transactions and customer engagement.

Design customer-centric incentives and promotions with partners to drive uptake.

Cross-Functional Leadership

Work closely with marketing, operations, finance, and tech teams to deliver against payments and partnership goals.

Represent Pakistan in regional / global forums, ensuring alignment with Daraz and Alibaba’s broader vision.

Required Skills / Abilities

Bachelor’s degree in Business, Finance, Economics, or related field (Master’s preferred).

7+ years of proven experience in payments, banking, fintech, or e-commerce, with a strong track record in partnership management.

In-depth understanding of Pakistan’s financial and regulatory landscape.

Demonstrated success in ecosystem-building, strategic partnerships, and business development.

Strong analytical, forecasting, and data-driven decision-making skills.

Excellent communication and relationship-building skills to engage C-level stakeholders, regulators, and partners.

What We Offer

International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group).

A platform to learn from Alibaba's world-leading ecosystem.

Rigorous training and exposure in team management, leadership, business analytics, and operations.

An opportunity to train the next generation of business leaders in the e-commerce industry.

Competitive salary and incentive package.

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