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Online Customer Support Executive
Sports Man (Formerly known as English Sports)Karachi, Sindh, Pakistan30+ days ago
Job descriptionA bachelor’s degree or Diploma in Administration or related field. Freshies are encouraged to apply. Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Knowledge of mediation and conflict resolution techniques is preferable.
Online Customer Support Executive
Sports Man (Formerly known as English Sports), Pakistan
Responsibilities :
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
Job Specification
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Customer Support Executive • Karachi, Sindh, Pakistan
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