Technical Account Manager (WordPress & AI) – Fully Remote at SiteCare SiteCare Wish your WordPr[...]

Overview Company : SiteCare Location :

Fully Remote (Work from Anywhere) Position :

Full-Time, Mid-Level

SiteCare, a leader in professional website management, is seeking a dynamic and tech-savvy

Technical Account Manager

to join its fully remote team. This role is a unique opportunity to blend deep WordPress expertise with strategic client relationship management, all while leveraging cutting-edge AI technologies.

Responsibilities

Client Strategy & Growth :

Serve as the primary strategic partner for a portfolio of clients, managing account budgets ranging from $1K to $10K+. Proactively identify opportunities for account growth through website improvements and additional services.

Technical WordPress Management :

Conduct regular health checks, performance audits, and optimization analysis for client websites. Translate complex technical concepts into clear, actionable recommendations for non-technical stakeholders.

AI-Powered Solutions :

Utilize modern AI and LLM tools to enhance workflow efficiency, perform WordPress analysis, generate reports, and assist in troubleshooting.

Project Coordination :

Act as the main point of contact for clients during business hours (9 : 00 AM – 5 : 00 PM EST). Collaborate closely with development teams to scope, prioritize, and execute maintenance and development tasks.

Proposal & Reporting :

Create detailed proposals and quotes for new work. Monitor and report on key performance indicators (KPIs) for client websites, using data to inform strategic advice.

Ideal Candidate Profile We are looking for a candidate who is passionate about both technology and building strong client partnerships.

Technical Expertise :

Proven, hands-on experience with the WordPress ecosystem (themes, plugins, hosting, DNS).

Demonstrable familiarity with AI / LLM platforms and their practical application in web management and analysis.

A solid understanding of SEO best practices, website security, and performance optimization techniques.

Professional Skills :

Exceptional client relationship and account management skills with a track record of growing accounts.

Excellent written and verbal communication skills.

Strong analytical and problem-solving abilities, with a knack for managing multiple projects simultaneously.

Key Technologies & Tools You’ll Use

CMS : WordPress

Project Management : ClickUp

Communication & Support :

Slack, Freshdesk

Artificial Intelligence :

Various AI / LLM platforms for technical analysis, content optimization, and workflow automation.

Why Join SiteCare?

Work from Anywhere :

Embrace the freedom and flexibility of a 100% remote position.

Innovate with AI :

Be at the forefront of the industry by using cutting-edge AI tools to deliver superior results for clients.

Growth & Development :

Join a collaborative team that is committed to continuous learning and professional development.

Inclusive Culture :

Be part of a diverse, equitable, and inclusive workplace where every voice is valued and respected.

How to Apply If you are a tech-savvy professional with a passion for client success and innovation, we encourage you to apply.

Click Here to Apply Now

Tagged as : Account Management, AI, client success manager, Digital Agency Jobs, Remote job, SEO, Technical Account Manager, WordPress

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