Front Desk Officer - South

Job Description

• Answer and direct calls professionally; maintain accurate call and transfer logs
• Ensure all communication systems are operational; screen and route calls effectively
• Greet visitors courteously; manage inquiries and complaints professionally, escalating when necessary
• Keep the front desk manned and the reception area clean, organized, and welcoming
• Maintain and update promotional materials and signage weekly
• Follow the daily checklist for cleanliness and supply readiness
• Handle incoming / outgoing mail accurately per SOPs; manage In & Out Registers
• Complete all assigned tasks and special projects within set deadlines

Qualification & Experience