We are seeking a highly motivated and experienced eBay Account Specialist to oversee all aspects of our eBay store operations. The ideal candidate will be responsible for managing our eBay account, driving sales through effective listing strategies, optimizing product listings for search visibility (SEO), and ensuring excellent customer service. This role requires strong e-commerce expertise, data analysis skills, and a creative approach to eBay sales management.
eBay Account Management
- Oversee the daily operations of our eBay store
- Monitor the eBay account health and performance metrics, ensuring compliance with eBay's policies and guidelines
- Handle customer inquiries, complaints, and returns, ensuring a high level of customer satisfaction
Sales Strategy & Growth
Develop and implement strategies to increase sales, improve visibility, and grow the customer baseConduct market research to identify trends, competitors, and new opportunitiesCreate promotions, offers, and sales campaigns to boost engagement and conversionsListing Optimization & SEO
Optimize product listings for search visibility (eBay SEO), ensuring high ranking in search results for relevant keywordsWrite compelling product titles, descriptions, and bullet points to enhance conversion ratesUse eBay analytics tools to track and improve listing performance, and adjust strategies based on data insightsPerformance Reporting & Analysis
Monitor and analyze sales performance, identifying trends and areas for improvementGenerate regular performance reports, highlighting key metrics (e.g., conversion rates, traffic, sales growth)Proactively address any issues related to sales performance or customer feedbackMarketing & Advertising
Manage eBay promoted listings and advertising campaigns to increase visibility and salesCollaborate with the marketing team to integrate eBay promotions with broader marketing initiativesRequirements
Experience : Minimum 2-3 years of experience managing an eBay account or in a similar e-commerce role.
Strong understanding of eBay's platform, policies, and SEO practices.Ability to analyze sales data and performance metrics to make data-driven decisions.Proficiency in eBay's Seller Hub, eBay Analytics.Knowledge of product photography, listing optimization, and keyword research.Experience with eBay's promoted listings and marketing tools is a plus.#J-18808-Ljbffr