Customer Relationship Specialist - Remote

YtviewsIslamabad, Islamabad Capital Territory, Pakistan

30+ days ago

Job description

Job Type : Full-time

Responsibilities :

Talking to customers for orders
Taking orders from customers
Negotiate with customers
Updating status to the customers
Taking follow up with the team for execution of the order

Qualifications :

Good communication skills in Spoken English

Strong negotiation and influencing skills

Self-motivation

A level of creativity when it comes to thinking of new sales opportunities

Experience in Business development : 1 year (Preferred)

Experience in Lead generation : 1 year (Preferred)

Experience in Sales : 1 year (Preferred)

Total work experience : 3 years (Preferred)

Additional Skills :

The ability to communicate confidently – both through speaking and writing – with colleagues and clients from all levels of an organisation

Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback

Identifying and approaching potential new companies or individuals to engage as clients

Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities

Giving presentations to clients about products or services

Acting as a point of contact for complaints and escalating issues as appropriate

Ensuring that the terms of a contract are adhered to by both your employer and clients

Understanding and helping to meet the targets and aims of the client

Location : Consumer Services - Dubai, United Arab Emirates

Schedule : Internet reimbursement

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Customer Specialist • Islamabad, Islamabad Capital Territory, Pakistan

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