IT & Digital Technology Lead

Job Description Country IT & Digital Technology Lead is responsible for the delivery of all PK Syngenta integrated end-to-end IT / Digital business application platforms and infrastructure services across country sites. This overarching role covers following broad services.

IT Services

Develop & implement the IT Vision and Roadmap aligned with Syngenta’s Regional & Country-level strategic objectives

IT Services and Delivery management

Engage and align IT initiatives with commercial, Finance and Digital strategies / KPIs

Ensure availability and uninterrupted functioning of IT systems, Services and infrastructure across all Syngenta Pakistan managed Sites

Local Technology and Infrastructure management

Network services, Service Desk & Deskside support

Oversee device inventory management, data security and business continuity in collaboration with regional teams

Security Management

IT Operations incl. NOC, Service continuity management

Disaster recovery plan management

Vendor & SLA Management

Manage External vendors and service providers and ensure SLA performance monitoring

IT contract management / SOW

Maintain strong partnerships with Syngenta regional IT & Digital support teams

Digital Transformation and Business Application Platforms

Lead the Digital Transformation Agenda of Syngenta Pakistan

Provide the technical guidance and support on Syngenta’s business applications.

Implementing or Supporting Enterprise applications’ management i.e. (ERP, SAP, SAL (Salesforce / Workforce management), B2B Ordering (OMS), POS (B2C), MS 365 etc.)

Lead the Application Development, Deployment, User Support and maintenance (Web / App / Enterprise) setups

Service orchestrations and API integration projects (ERP & external Apps)

Functional expert to ring fence and details requirements (identification to detailing and translating as system requirements)

Scoping and evaluation of RFIs / RFPs

Ability to steer and guide PMO.

Engage with senior country and regional stakeholders to sustain delivered platforms

Must be good to take forward to changing management processes.

Qualifications

8 to 10+ years business / IT experience with 3-5 years in managerial positions.

Holds university graduate or postgraduate and or management degree in science, computing, engineering or optionally commerce.

Proven track record of driving and delivering IT / Digital services, business platform and change management initiatives

Experience of leading multinational teams and working across countries and cultures to achieve solutions

Experience of setting up and managing large country specific service delivery in a multinational organization

A recognized and respected leader in the IS community and adept at managing senior (C level) stakeholders AND (for supplier mgmt.)

A track record of managing teams leading very large partnerships with external suppliers in a multi supplier setup AND (for quality mgmt.)

Experience of running Quality / Delivery & IT teams to set up and improve internal and external processes impacting large organizations OR (Product Management e.g. Country, R&D IT etc.)

Experience in collaborating and partnering with regional, global forums to achieve solution

A proven track-records of success in leading multi-cultural projects with pan-Syngenta impact and transitioning to well-accepted, scalable global products

Seniority level Mid-Senior level

Employment type Full-time

Job function Information Technology

Industries : Chemical Manufacturing

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