We are seeking a dynamic and experienced individual to join our team as Head of Motor Claims. This leadership role offers a unique opportunity to oversee and manage the entire motor claims process, ensuring efficient claims settlement and superior customer service.
Qualification & Experience Required
- Bachelor’s degree in Commerce, Business Administration, Management, or a related field. A Master’s degree is preferred.
- Minimum of 7-10 years of experience in motor claims management within the insurance / takaful industry.
Skills Required
In-depth knowledge of general takaful products, motor claims, insurance policies, and regulatory requirementsStrong leadership and team management skillsMaintain good relationships with 3s and non-3s workshops all over PakistanGood interpersonal and negotiation skillsStrong analytical, negotiation, and decision-making abilitiesExcellent communication skills, both written and verbalAbility to manage multiple tasks in a fast-paced environmentJob Role
Lead and manage the motor claims department, ensuring timely and accurate processing of claims.Oversee claims investigations, assessments, and negotiations with clients, third parties, and service providers.Close co-ordinations with 3s and non-3s workshopsProvide technical advice and support to the team of staff falling within the motor claimsCollaborate with internal departments (underwriting, risk management) to streamline claims handlingStrong analytical / presentation skill and analyze all claims to ensure optimal quality and prepare reports for various business units and monitor all chargeback expenses and provide report to management.#J-18808-Ljbffr