Solutions Engineer (Onsite, Islamabad, USD salary)
HR POD CareersIslamabad, Islamabad Capital Territory, Pakistan30+ days ago
Job descriptionDebug complex technical issues across our entire product stack using logs, metrics, and code analysis Write and execute diagnostic scripts to identify root causes of customer issues Collaborate directly with engineering teams to reproduce, isolate, and resolve technical problems Perform code reviews of customer implementations and provide optimization recommendations Guide customers through complex API integrations and SDK implementations Troubleshoot customer code and provide working code samples and solutions Design and document technical solutions for enterprise‑level integrations Conduct technical deep‑dive sessions with customer engineering teams Contribute to product roadmap discussions based on customer technical feedback Assist in release testing and validation of new features Help maintain and improve internal tools and automation scripts Create technical runbooks and engineering documentation Provide architectural guidance for large‑scale customer implementations Support customers during critical production incidents and deployments Analyze performance issues and provide optimization strategies Assist with data migration and system integration projects
Requirements
- Experience in solution design, technical pre-sales or customer implementation roles
- Hands‑on experience implementing and deploying software products for enterprise customers
- 2‑4 years of hands‑on coding experience in modern programming languages (Python, JavaScript, Go, Java, etc.)
- Deep understanding of REST APIs, GraphQL, webhooks, and SDK implementation
- Experience with CI / CD pipelines, cloud platforms (AWS / GCP / Azure)
- Understanding of microservices, distributed systems, and scalability patterns
- SQL / NoSQL databases, query optimization, and data modeling
- Proficiency with Git workflows and collaborative development practices
Responsibilities
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Onsite Islamabad Usd • Islamabad, Islamabad Capital Territory, Pakistan
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