Solutions Engineer (Onsite, Islamabad, USD salary)

Requirements

Experience in solution design, technical pre-sales or customer implementation roles

Hands‑on experience implementing and deploying software products for enterprise customers

2‑4 years of hands‑on coding experience in modern programming languages (Python, JavaScript, Go, Java, etc.)

Deep understanding of REST APIs, GraphQL, webhooks, and SDK implementation

Experience with CI / CD pipelines, cloud platforms (AWS / GCP / Azure)

Understanding of microservices, distributed systems, and scalability patterns

SQL / NoSQL databases, query optimization, and data modeling

Proficiency with Git workflows and collaborative development practices

Responsibilities

Debug complex technical issues across our entire product stack using logs, metrics, and code analysis

Write and execute diagnostic scripts to identify root causes of customer issues

Collaborate directly with engineering teams to reproduce, isolate, and resolve technical problems

Perform code reviews of customer implementations and provide optimization recommendations

Guide customers through complex API integrations and SDK implementations

Troubleshoot customer code and provide working code samples and solutions

Design and document technical solutions for enterprise‑level integrations

Conduct technical deep‑dive sessions with customer engineering teams

Contribute to product roadmap discussions based on customer technical feedback

Assist in release testing and validation of new features

Help maintain and improve internal tools and automation scripts

Create technical runbooks and engineering documentation

Provide architectural guidance for large‑scale customer implementations

Support customers during critical production incidents and deployments

Analyze performance issues and provide optimization strategies Assist with data migration and system integration projects

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