49758960546 - eCommerce Operations & Planning Manager

Full-Time — Remote Contract Type : Independent Contractor Working Hours : Monday–Friday Work from anywhere in the world and be part of the #remoteworkrevolution!

About the Company

This is a fast-growing, innovation‑driven DTC brand in the oral care space. The company is built on a foundation of product quality, customer obsession, constant testing, and operational excellence. As a self‑funded, rapidly scaling eCommerce organization, the team moves quickly, values ownership, and is committed to delivering exceptional customer experiences.

Scope of the Role

We are seeking a sharp, detail‑obsessed eCommerce Operations & Planning Manager to support growth across Amazon, Shopify, and additional marketplaces. In this role, you will manage the day‑to‑day rhythm of operations—inventory management, supplier coordination, demand forecasting, and ensuring products flow seamlessly from factory to customer. You will report directly to the Head of Retention and serve as a critical operational partner, owning logistics, planning, and execution. This is a hands‑on role with meaningful impact on efficiency, profitability, and scale.

Duties and Responsibilities

• Inventory, Logistics & Supply Chain Manage inventory flow across Amazon, Shopify, and other sales channels. Ensure optimal stock levels across all fulfillment locations. Monitor inbound / outbound shipments for efficiency and cost effectiveness. Coordinate with suppliers, manufacturers, and 3PL partners on lead times, POs, and freight schedules.
• Forecasting & Planning Build and maintain accurate demand forecasts. Translate revenue and marketing projections into actionable supplier and inventory plans. Align forecasting across teams to ensure product availability and smooth launches.
• Operational Excellence Track operational KPIs : inventory turnover, stockouts, freight costs, fulfillment accuracy. Identify process improvements that increase efficiency and profitability. Support broader operational projects, including product launches and light IP enforcement tasks.
• Cross‑Functional Collaboration Communicate regularly with internal teams to keep timelines, budgets, and deliverables aligned. Provide operational insights and performance reports to leadership. Recommend actions to improve margins, reliability, and operational clarity.

What Makes This Team Special

Why Join

Years of Experience

Tools and Software

You Are

You’re Not Responsible For

You’ll Thrive Here

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