Customer Relations & Follow-Up Executive (Female)

Job Summary :

Badar Energy is hiring a confident and well-spoken female executive in Karachi to handle daily follow-ups on leads generated through social media campaigns, YouTube ads, and digital platforms. The ideal candidate will play a key role in maturing leads into customers by maintaining consistent communication, understanding client needs, and updating them on relevant solar products and promotions.

Key Responsibilities :

Make daily follow-up calls to potential clients from :

Social media ads (Facebook, Instagram, LinkedIn)

YouTube campaigns

WhatsApp, website inquiries & landing pages

Provide product information (OEM, ODM, Azadi Offers) in a clear and convincing manner

Qualify leads and update status (retailer, dealer, end-user)

Maintain daily records in Excel or CRM

Work closely with the Sales and Service teams for updates and coordination

Ensure every lead is followed up and properly tracked until conversion

Share client feedback for future marketing improvements

Prepare weekly follow-up and conversion status reports

Candidate Requirements :

Female candidate, based in Karachi

Strong verbal communication skills (Urdu & English)

Prior experience in telemarketing, telesales, or customer service preferred

Basic knowledge of Excel / Google Sheets

Self-motivated and able to work independently

Experience in solar, battery, or energy-related products is a plus

Salary & Benefits :

Market-competitive salary

Incentives for successful lead conversions

Exposure to a growing renewable energy brand

Supportive work culture with professional development

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