Respond to customer queries in a timely and accurate way, via email or chat
Identify customer needs and help customers use specific features
Update our internal databases with information about technical issues and useful discussions with customers
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales or Marketing teams
Assist in training junior Customer Support Representatives
Job Requirements
Experience as a Customer Support Specialist or similar CS role
Experience using help desk software and remote support tools
Understanding of how CRM systems work
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases
Familiarity with our industry is a plus
Location : Lahore
#J-18808-Ljbffr
Create a job alert for this search
Email Support Executive • Lahore, Punjab, Pakistan
Related jobs
Promoted
E-Mail & Chat Support Executive
GoldenkeystoneLahore, Pakistan
Answering customers’ inquiries via Chat, Email, and Social Media.Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with prod...Show moreLast updated: 30+ days ago
Promoted
Customer Support Executive
GS SolutionLahore, Punjab, Pakistan
We are seeking a friendly, proactive, and detail-oriented Customer Support Representative to join our team.In this role, you will be responsible for delivering excellent customer support and provid...Show moreLast updated: 26 days ago
Promoted
New!
Field Support Executive
Emerj GlobalLahore, Pakistan
Project Manager @Marg101 || Customer Service Management || Operations || Compliance || KYC Emerj Global.UK-based business solutions company with their back office in Pakistan that specializes in pr...Show moreLast updated: 13 hours ago
Promoted
Customer Support Executive - Expertise In Fiverr, Upwork, And Peopleperhour
DesignCoffersLahore, Punjab, Pakistan
Customer Support Executive - Expertise In Fiverr, Upwork, And PeoplePerhour.Fresh graduates with a Bachelor's degree in Accounting or related field.
Proposal for Freelance Positions - Expertise in F...Show moreLast updated: 30+ days ago
Promoted
Backend Support Executive
PakWheels.comLahore, Punjab, Pakistan
We are seeking experienced professionals with a background in contact center operations, specifically backend support.The role involves managing and monitoring the scheduling process for our field ...Show moreLast updated: 30+ days ago
Promoted
Email Marketing Executive
Software Finder CareersLahore, Punjab, Pakistan
We are seeking a dynamic Email Marketing Executive to design and execute multi‑channel campaigns, leverage automation, and optimize performance through data‑driven insights.The candidate will play ...Show moreLast updated: 30+ days ago
Promoted
Customer Support Executive - Experienced Candidate
Tech Bridge ConsultancyLahore, Punjab, Pakistan
Customer Support Executive - Experienced Candidate.I'm in search of an experienced candidate with strong customer support experience, particularly in handling email interactions.The ideal candidate...Show moreLast updated: 30+ days ago
Promoted
IT Support Executive
ARA International - TogetherLahore, Punjab, Pakistan
The IT Assistant Manager supports the IT Manager and the broader IT team in managing systems, software, data handling, reporting, and team coordination.
This role ensures smooth day-to-day IT operat...Show moreLast updated: 30+ days ago
Promoted
Customer Support Executive
Creative EdgeLahore, Punjab, Pakistan
We’re looking for a friendly, empathetic, and detail-oriented Customer Support Representative to join our team.In this role, you’ll be the first point of contact for our customers, helping them res...Show moreLast updated: 30+ days ago
Promoted
New!
Customer Support Executive
Reactive SpaceLahore, Punjab, Pakistan
Reactive Space is a pioneering AI company dedicated to delivering innovative solutions, including cutting‑edge LLM (Large Language Model) integration.
Since 2019, the company has empowered businesse...Show moreLast updated: 19 hours ago
Promoted
Customer Support Executive
Alpha TechnologiesLahore, Punjab, Pakistan
We are looking for a Customer Support Executive to join our growing team.The ideal candidate will have excellent communication skills, a customer-oriented attitude, and the ability to handle inquir...Show moreLast updated: 30+ days ago
Promoted
Customer Support Executive
Diem Technologies IncorporatedLahore, Pakistan
Diem Technologies Incorporated , Pakistan Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Monitor...Show moreLast updated: 30+ days ago
Promoted
Operational Support Executive
CFS ExpressLahore, Punjab, Pakistan
WE ARE HIRING – Operational Support Executive (Remote).Remote – Work from Home (Preference : Based near DHA Lahore).We are seeking a highly organized Operational Support Executive to manage and supp...Show moreLast updated: 30+ days ago
Promoted
Executive Enterprise Sol. Support
PTCL.OfficialLahore, Punjab, Pakistan
ARE YOU READY TO RISE WITH PTCL GROUP.With our unwavering #ReadyToRise mindset, we have been recognized as an award-winning BEST PLACE TO WORK in the Telecom and Technology sector in Pakistan.We ar...Show moreLast updated: 19 days ago
Promoted
Senior Fullstack Developer & IT Support Executive (Remote)
AHOYLahore, Punjab, Pakistan
Company Profile AHOY is a forward-thinking company dedicated to innovating solutions that empower businesses in the digital landscape.
Our culture fosters creativity and collaboration, making it an ...Show moreLast updated: 30+ days ago
Promoted
Customer Support Executive
Zameen GroupLahore, Punjab, Pakistan
Respond to customer queries in a timely and accurate way, via email or chat.Identify customer needs and help customers use specific features.
Update our internal databases with information about tec...Show moreLast updated: 30+ days ago
Promoted
Customer Support Executive
Blue Flame SolutionsLahore, Pakistan
We are seeking an enthusiastic Inbound Customer Support Representative to join our team and provide exceptional service for Xfinity customers.
If you are dedicated to helping others and thrive in a ...Show moreLast updated: 30+ days ago
Promoted
Customer Support Executive
Bill SmartLahore, Punjab, Pakistan
BillSmart is a leading negotiation service specializing in lowering phone and cable bills for individuals and families.With over $1 million saved for our clients, we're passionate about helping peo...Show moreLast updated: 30+ days ago