Training Operations Manager

Job Description

• Instructor recruiting and management : Hire and develop team members who can effectively deliver virtual training across the globe from the Karachi office, covering a wide range of technology skill sets.
• Instructor rating and quality metrics : Develop training plans for staff to ensure high-quality training and increase quality metrics.
• Scheduling : Optimize instructor schedules in collaboration with the schedule manager, focusing on high-value and instructor TA. Work with sales and marketing to develop and maintain the training schedule. Create an instructor certification program and an onboarding / training program to improve quality and learning standards.
• Teaching : Conduct technology-related courses approximately 50% of the time.
• Course Approvals : Interface with regulatory compliance to manage course approvals.

Job Specification

Job Requirements :

Location : Information Technology and Services, Karachi, Pakistan

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