Training Operations Manager

Job Description

Instructor recruiting and management :

Hire and develop team members who can effectively deliver virtual training across the globe from the Karachi office, covering a wide range of technology skill sets. Instructor rating and quality metrics :

Develop training plans for staff to ensure high-quality training and increase quality metrics. Scheduling :

Optimize instructor schedules in collaboration with the schedule manager, focusing on high-value and instructor TA. Work with sales and marketing to develop and maintain the training schedule. Create an instructor certification program and an onboarding / training program to improve quality and learning standards. Teaching :

Conduct technology-related courses approximately 50% of the time. Course Approvals :

Interface with regulatory compliance to manage course approvals. Job Specification

Job Requirements : Experience in at least two of the following technology areas : Database administration System administration Application development Networking Minimum of 10 years of professional experience in technology and / or operations. At least 3 years of experience leading a team with demonstrable team development skills. Having a Microsoft Certified Trainer (MCT) certification is a plus. Having a strong network of technical experts is a plus. Experience in Data Science and Project Management is essential. Location : Information Technology and Services, Karachi, Pakistan

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