Customer Success SpecialistOutsource Tel • Lahore, Punjab, Pakistan
Customer Success Specialist
Outsource Tel • Lahore, Punjab, Pakistan
2 days ago
Job descriptionBachelor’s degree or equivalent. Proven experience in Customer Success or Account Management within a SaaS environment. Strong knowledge of Salesforce CRM. Organized, proactive, and able to manage multiple clients efficiently. Entry level Full-time Information Technology, Customer Service, and Business Development Industries : Software Development, IT Services and IT Consulting, and Consumer Services
Helping global businesses scale through offshore BPO, IT solutions, software development, and staff augmentation
We’re looking for a Customer Success Specialist with solid experience in SaaS and Salesforce.
Responsibilities
- Manage customer relationships, success, and renewals.
- Understand client needs and provide timely, effective support.
- Use Salesforce for account tracking and issue resolution.
- Guide customers on product usage, best practices, and adoption.
- Identify growth and upselling opportunities.
Qualifications
Seniority level
Employment type
Job function
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Customer Specialist • Lahore, Punjab, Pakistan
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