IT Specialist

We are seeking a highly skilled and motivated IT Specialist to join our dynamic team. The ideal candidate will have a strong background in information technology, with a focus on providing technical support, troubleshooting, and maintaining IT systems. As an IT Specialist, you will play a crucial role in ensuring the seamless operation of our organization's IT infrastructure, contributing to the efficiency and productivity of our staff.

Responsibilities :

• Technical Support :
• Provide first-level technical support to end-users, resolving hardware and software issues promptly and efficiently.
• Assist users in setting up and configuring workstations, laptops, and other IT equipment.
• Collaborate with team members to address complex technical challenges and provide effective solutions.
• Network Management :
• Monitor and maintain the organization's network infrastructure, ensuring optimal performance and security.
• Configure and troubleshoot routers, switches, and other networking devices.
• Implement and manage security protocols to safeguard against unauthorized access.
• System Administration :
• Administer and maintain servers, ensuring high levels of reliability and performance.
• Manage user accounts, permissions, and access controls.
• Conduct regular system updates and perform routine system audits.
• Troubleshooting and Issue Resolution :
• Investigate and resolve hardware and software-related issues in a timely manner.
• Analyze technical problems, identify root causes, and implement preventive measures.
• Document troubleshooting steps and resolutions for future reference.
• Collaboration and Communication :
• Collaborate with cross-functional teams to implement IT projects and initiatives.
• Communicate technical information to non-technical staff in a clear and understandable manner.
• Provide training and guidance to end-users on IT-related matters.

If you are passionate about technology, enjoy solving complex problems, and thrive in a fast-paced environment, we encourage you to apply for the position of IT Specialist. Join us in shaping the future of our organization's IT infrastructure!

Job Specification

Education Management - Rawalpindi, Pakistan

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